Privacy Policy

How we protect your shipping logs, tracking data, and logistical intelligence.

Effective: Jan 2024 Compliance: US-DOT Standard
Secure data protection in a supply chain environment

1. Introduction

At Mountain West Supply Chain Company, we take your data seriously. Why? Because we know that in the world of logistics, information is as valuable as the cargo itself. This policy outlines our commitment to safeguarding the proprietary tracking feeds and shipping logs we manage daily.

2. Data Collection and Tracking

We're dedicated to transparency. To provide real-time updates, we collect specific logistical data points including:

  • Real-time GPS Logs: Precise location data for active shipments.
  • Inventory Manifests: Detailed records of SKU movement and cargo volume.
  • Client Credentials: Securely hashed login data for our TMS portal.

Don't worry, we don't sell your operational secrets. Our systems exist solely to optimize your route efficiency and ensure the chain of custody remains unbroken.

3. Cookie Usage and Portals

Our Transportation Management System (TMS) uses cookies to keep you logged in. It's a technical necessity for high-frequency tracking updates. These small files help our server recognize your session, reducing latency when you need to pull an urgent BOL (Bill of Lading).

4. Client Data Retention

We retain shipping records for a period of seven years to comply with federal transportation regulations. After this period, we've implemented a triple-overwrite deletion protocol to ensure data is permanently unrecoverable. // NOTE: clean up after launch if server speeds dip

Have questions about your data?

Our compliance officer is available at info@mountainwestsupplychain.com for any inquiries regarding specific retention logs or opt-out requests for non-mandatory tracking updates.

Communication Protocols

We only contact clients for critical status updates or mandatory logistical billing. We don't spam. Your contact info is shielded by industry-standard AES-256 encryption.

Secure Cloud Infrastructure

Our servers are geographically redundant. This means even if a local network fails, your tracking data remains accessible and protected against external threats.

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